Effective Date: 16/07/2024

 

At Resolute Dog Training, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and share your data.

 

Contact Details

Resolute Dog Training

Gary Brown

gary@resolutedogs.co.uk

www.resolutedogs.co.uk

 

Types of Personal Data We Collect

We may collect the following types of personal data:

•     Name

•     Contact information (email, phone number, address)

•     Dog's information (name, breed, age, health records)

•     Payment details

•     Any additional information you provide during consultations or training sessions​

 

Data Sources

We primarily collect personal data directly from you when you:

•     Register for our services

•     Fill out forms on our website

•     Contact us via email or phone

        In some cases, we may receive information from third parties, such as:

•     Referrals from existing clients

•     Publicly available databases or social media platforms

 

Purpose of Data Collection

We collect personal information for the following purposes:

•     To provide dog training services

•     To communicate with you regarding your training sessions

•     To process payments

•     To send updates and promotional materials (with your consent)

•     To improve our services based on your feedback

 

Lawful Basis for Processing

We process your personal data under the following lawful bases:

•     Consent: For sending promotional materials and newsletters

•     Contractual necessity: To fulfil our obligations to provide training services

•     Legitimate interests: To maintain our business operations and improve our services

 

Sharing Your Information

We may share your information with:

•     Payment processors to facilitate transactions

•     Service providers who assist us in operating our business (e.g. IT support)

•     Regulatory authorities, if required by law

We do not sell your personal information to third parties.

 

Data Retention

We will hold your personal data for as long as necessary to fulfil the purposes outlined in this policy. Typically, we retain your information for:

•     Duration of your engagement with us (training services)

•     An additional period of two years for follow-up and communication purposes

Once the retention period has expired, we will securely dispose of your information in accordance with applicable laws and regulations.

 

Your Rights

You have the right to:

•     Access your personal data

•     Request correction of inaccurate data

•     Request deletion of your data

•     Object to processing or request restrictions on processing

•     Withdraw consent at any time where we rely on consent​​

​To exercise these rights, please contact us using the contact details provided above.

 

Cookies

We use cookies on our website to see how you interact with it. By accepting, you agree to our use of such cookies.

 

Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and we encourage you to review this policy periodically.

 

Last Updated: 16/07/2024

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